Refund policy
Last updated: October 31, 2026
At RambleShirt, we want you to love your order.
Each item is made to order to support thoughtful production and reduce unnecessary waste. Because of this, we generally do not accept returns or exchanges for sizing issues, changes of mind, or personal preferences.
However, if something isn't right with your order, we're here to help.
Refund & Replacement Eligibility
Please contact us within 30 days of delivery if:
- Your item arrives damaged or defective.
- You receive an incorrect item, size, color, or design.
- There is a printing or production error.
To help us resolve the issue, please include your order number, a description of the problem, and clear photographs showing the issue, if possible.
We may request additional information to review your claim.
For eligible issues, we will offer an appropriate resolution, which may include a replacement or refund.
Returns & Exchanges
Because our products are made to order, we generally do not accept returns or exchanges for:
- Ordering the wrong size.
- Changing your mind.
- Personal preferences regarding fit, color, or design.
Please review the product details and size chart carefully before placing your order.
If an item arrives damaged, defective, or incorrect, please contact us before returning it. We will let you know whether a return is necessary and provide instructions if applicable.
Refunds
If a refund is approved, it will be issued to your original payment method.
The time it takes for the refund to appear in your account depends on your bank or payment provider.
Please contact us within 30 days of delivery to report an eligible issue. Requests made after this period will be reviewed in accordance with applicable law.
Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.
Contact Us
If you have a problem with your order or questions about this policy, please contact us at:
We'll be happy to help.
Policy Updates
We may update this policy periodically. Any changes will be posted on this page.